How we are going to inform you
We will let you know of the exact date of launching your new Internet and mobile banking applications by a message in your existing Internet banking, by email and, one day in advance, we will also remind you by SMS.
When and how the change will take place
In order to minimise any inconvenience related to limitations of Internet banking services, the migration will take place during the night. Both applications will be unavailable for a necessary period. The other services, such as cash withdrawals from ATMs and card payments, will be fully functional during the launch.
Logging into your new application
Once the launch of applications will be completed, you will be able to log into your internet and mobile banking as you are used to – from www.fwr.cz. After entering your client number and clicking the SEND CODE button, new login page will pop up to complete your login process. Your login data for Internet as well as mobile banking remains unchanged.